Product FAQs
FM1510 Fresh Appliance
My Vacuum head and Zipper Bag Valve are not making secure contact.
Ensure zipper bag vacuum valve is aligned with the target on the platform and vacuum head is firmly pressed against valve.
Why is the LED light on unit blinking red?
This indicates that the appliance did not reach full vacuum on time.
Raise the head and make sure the container or zipper bag are closed correctly.
Make sure liquid reservoir is clean and clicked in place correctly so there are no air leaks.
Move head down and gently press it on device to vacuum and press START button to initiate vacuum process.
The vacuum process should not take longer than 1 minute.
Why is the LED Light on unit blinking green when I press Start?
This indicates the container or zipper bag are not engaged to the vacuum head before pressing the START button.
Move head and gently but fully press it on device to vacuum and press START button to initiate vacuum process.
Why is the LED Light on unit pulsing green as it is vacuuming?
This indicates that the Fresh Appliance is in the process of vacuuming your Zipper Bag or Container. When finished the LED light will shut off.
How do I know when my container has achieved full vacuum?
The vacuum indicator on the container “dimple” will form early during the vacuum sealing process.
Allow the vacuum to complete the cycle before removing the container from the machine.
The unit will stop automatically once the container is vacuum sealed.
How do I know the Vacuum head has made secure contact with my Zipper bag/Container?
The green light will only illuminate if the vacuum head has made secure contact with the top of the Container or Zipper Bag.
Why is it difficult to lift and push Vacuum Head?
Make sure you are simultaneously pressing both release buttons at the vacuum head to adjust its height.
Why is my Fresh Appliance not vacuuming air out of the Container?
Press firmly on all sides to ensure lid is properly closed.
Make sure gasket on the inside of the lid is free from food materials and that the reservoir is clean and clicked in place correctly so there are no air leaks.
If this does not solve issue, examine rim of container for any cracks or scratches, any gaps can prevent container from vacuuming properly.
My Fresh Appliance has suddenly stopped working. Why?
If the food you are vacuum sealing contains flour, bread crumbs or other powdery foods, some of it might be sucked out of container and will be stored in the reservoir located at vacuum head. If it fills out completely, the unit will automatically stop working.
Please make sure to empty it out and clean after each use.
Can I vacuum Seal Liquids?
The FoodSaver® Zipper Bags should not be used to vacuum seal liquids. If vacuuming moist foods, ensure that the liquid does not reach the Zipper Bag valve and check and clean the Fresh Appliance reservoir as needed.
Which foods can I NOT vacuum seal?
Air was removed from the bag but now air has re-entered. Why?
Examine zipper and valve of bag.
Food debris in zipper or valve may cause leakage and this indicates that the appliance did not reach full vacuum on time.
Raise the head and make sure the container or zipper bag are closed correctly.
Make sure liquid reservoir is clean and clicked in place correctly so there are no air leaks. Sometimes moisture or food material along seal edges of the zipper or beneath the valve prevents bag from sealing properly.
Wipe the inside of bag around zipper and beneath valve and attempt to reseal.
If you are vacuum packaging sharp food items, bag may have been punctured.
Use a new bag if there is a hole.
Cover sharp food items with a soft cushioning material, such as a paper towel, and reseal.
Why is my Fresh Appliance not vacuuming air out of the Zipper Bag?
Slide fingers across entire zipper to Ensure zipper is firmly closed.
Also, verify that air valve is on a flat surface, if not, reposition bag so the air valve lies flat on appliance platform with no food directly under air valve.
How do I marinate with my Foodsaver Fresh Appliance?
Follow instructions for Vacuum Sealing with Foodsaver Fresh Containers.
Leave the food vacuum sealed for 20 minutes to make sure the marinade penetrates the food.
Why does my beef appear dark after I Vacuum Seal?
Beef may appear darker after vacuum sealing due to the removal of oxygen. This is not an indication of spoilage.
How do I stop the Vacuum Sealing Process?
You may need to cancel the vacuum sealing process when dealing with delicate foods. In order to do that just push the Start Button and the unit will stop vacuum sealing.
Why did my Vegetables quickly spoil while stored in vacuum sealed bag or container?
Vegetables need to be blanched before vacuum sealing. This process stops the enzyme action that could lead to loss of flavor, color and texture. Some foods (including broccoli, Brussels sprouts, cabbage, cauliflower, kale, turnips, onion, mushrooms, garlic and bananas) naturally emit gases during storage. Therefore, after blanching, they must be stored in freezer only.
Can I store refrigerated foods in pantry after I Vacuum seal?
Vacuum sealing is NOT a substitute for refrigeration or freezing. Any perishable foods that require refrigeration must still be refrigerated or frozen after vacuum sealing.